Frequently Asked Questions
Answers for clients booking designated driver service in Toronto, the GTA, and York Region. Please reach us at info@ddelite.ca if you cannot find an answer to your question, or book online now.
It is simple and seamless: you and your vehicle get home together. When you book, two professional drivers are dispatched to your location. One driver takes you home in your own vehicle, while the second follows in a chase car and then picks up the first driver. This model is designed for convenience, discretion, and responsible transportation after dinners, events, and nights out across Toronto and the GTA.
Our rates reflect a premium, professional service and are based primarily on distance travelled. Final pricing can also be influenced by wait time, route complexity, and any additional stops. For accurate pricing, share your pickup and drop-off locations when you contact us or request your ride through our booking page.
We require a minimum of 24 hours notice for cancellations. Cancellations made less than 24 hours before the scheduled pickup time are charged the full fare because a driver team has been reserved for your trip.
We proudly serve Toronto, Mississauga, Oakville, Burlington, Vaughan, Kleinburg, Woodbridge, Nobelton, Markham, Richmond Hill, Newmarket, Aurora, Bradford, Innisfil, Bolton, and Caledon. If your pickup or drop-off is outside these areas, contact us and we will confirm availability.
This is an important question. As with other professional designated driver services, coverage is generally provided under the vehicle owner’s existing auto policy while the vehicle is being driven. Our commitment is a rigorous selection process: we work with experienced, vetted, professional drivers focused on responsible operation of your vehicle and respectful client care.
During standard hours (7 PM - 3 AM), we can often accommodate short-notice requests depending on availability. To secure your preferred timing, especially on weekends and holidays, we recommend booking at least 24 hours in advance. For service outside standard hours, advance booking is required.
Ready to schedule your ride? Book your designated driver or return to the homepage for an overview of our service.
